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Idiot's Guide to Dealing with Difficult Employees Written
for people who work with difficult employees. While the book presents solutions
from the manager's point of view, the principles and realities presented in the
book are sure to help anyone stuck with working with a difficult employee. In
excess of 300 pages, it is a hands-on practical guide, with just enough theory
to help you make intelligent decisions about how to handle those difficult people.
The first step in learning to deal with the difficult is to examine yourself.It’s
important that you look at yourself to identify which of the four (or perhaps
all four) reasons are relevant to you. If you become more aware of the reasons
why you sometimes choose victimhood, you will be better prepared to make better,
more rational decisions. Disbelief
(This Can’t Be Happening)
Desire To Avoid Confrontation
Nobody Wants
To Be The Bad Guy
The Fight Or Flight Thing
A
Survival Guide for Working With Humans: Dealing With Whiners, Back-Stabbers, Know-It-Alls,
and Other Difficult People Between
dealing with difficult people and navigating through unexpected and complicated
situations, the typical day at the office involves making countless choices on
how to engage with others. To succeed in the long run, good work relationships
must be carefully developed and maintained. A
Survival Guide for Working with Humans presents real-life scenarios of specific
work relationship problems, along with interactive quizzes, and answers on how
to solve each of the problems. The book shows readers how to: *
Deal with ethical dilemmas in the workplace
* Resolve everyday conflicts
*
Know when to speak up, when not to, and what to say
* Make a graceful retreat
from an unwinnable confrontation A
snappy, conversational style combines with dozens of practical tools and examples
to make a fascinating, essential book.
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Dealing
with People You Can't Stand: How to Bring Out the Best in People at Their Worst
Whether at work or at
home, we all have to deal with people we can't stand to be around. Our challenge
is to develop creative ways to handle these difficult people. Brinkman and Kirschner,
both doctors of naturopathic medicine and professional speakers, have just made
our job easier with this lively guidebook, in which they identify and explore
the psychological roots of ten specific behavior patterns that represent normal
people at their worst.
Zig
Ziglar Training
Ziggets offers businesses a virtual gold mine of employee training in bite-sized,
easy to implement lessons. The "Team Development" module covers: Creating
A Supportive and Positive Atmosphere, Working With Difficult People, Handling
Confrontation, Giving and Receiving Praise, Measuring, Recognizing and Rewarding
Team Results, Creative Problem Solving, The Role of the Team Leader, and Dealing
With Pressure and Deadlines.
Why
Employees Don't Do What They're Supposed To Do and What To Do About It
This
book explains the reasons people respond certain ways and approaches that anyone
can take to eliminate them. Simple concepts and great examples.
Since
Strangling Isn't an Option...: Dealing With Difficult People-Common Problems and
Uncommon Solutions
Do certain people
have you gritting your teeth, biting your tongue, and (metaphorically, at least)
banging your head against the wall? Do you feel like you're expending too much
energy either engaging in conflict or desperately trying to avoid it? There really
are better, easier ways to deal with difficult people--and this refreshing, realistic
guide will show it to you. * Why dealing with a difficult person doesn't have
to ruin your day * The habits that cause continued conflict--and the techniques
that can turn things around *
How
to Work with Just About Anyone : A 3-Step Solution for Getting Difficult People
to Change
Lucy
Gill exposes the futility of these common practices and replaces them with a three-step
strategy for creating a productive, conflict-free workplace: 1.
Get to the heart of the matter by focusing on what the real problem is.
2.
Determine what problem-solving methods to avoid so that you don't perpetuate the
conflict.
3. Choose a different and even surprising approach that will solve
the problem and keep it solved.
The
Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult
People and Get the Best Out of Any Situation at Work
This
proven method helps you control how you choose to respond to challenging situations
so you can deal constructively with angry customers, bad management, and upset
colleagues. In addition to becoming more aware of your own emotional triggers,
you will learn effective time management techniques to reducestress and avoid
conflict when bumping up against the reality of your work routine.
$1500
FAST cash!
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